Customer Care Shipping Items will ship out via Canada Post or UPS within 2 to 3 business days. If we cannot fulfill your order in this time frame, we will contact you via email to let you know. All orders will receive a confirmation email to indicate that the item has been shipped. Shipping rates for Canadian residents: $6 $0 - $30.99 before taxes $9 $25 - $49.99 before taxes $12 $50 - $74.99 before taxes $15 $75 - $99.99 before taxes Free $100 or more before taxes Shipping rates for U.S. residents: $6 $0 - $30.99 before taxes $9 $25 - $99.99 before taxes Free shipping for orders $100.00 and over only applies to orders shipped within Canada. International customers will be contacted with the best shipping rates possible. If you would like to know the shipping rate prior to purchasing on-line, please email us with your address and what you would like to purchase. We will email you with the best rate. Methods of Payment We accept Visa and MasterCard cards as payment for orders. We must receive all funds prior to orders being shipped. Taxes - Canada Canadian Federal and Provincial taxes will be applied at checkout. Taxes - International Taxes are not charged on goods that are shipped outside of Canada. Any import duties and customs charges are the responsibility of the purchaser. Privacy & Security We are committed to safeguarding all client personal information. Goober Baby Designs Inc. does not disclose client personal information to any third parties. The Goober Baby website is a certified Verisign Secure Merchant - the standard security technology for creating encrypting confidential information between a web server and a browser. Encrypting information before it is passed along the web's pathways is the most effective way of ensuring that all data passed between the web server and browser remains private and secure. The highest encryption levels are used. Return Policy If you are not satisfied with your purchase, please send it back to us within 10 days of receiving it for a full refund less the original shipping charge. It must be in the original packaging in the original condition. Shipping charges to return items are not covered by Goober Baby Designs Inc. Send to: Goober Baby Designs Inc. 96 24th Avenue East Vancouver BC V5V 1Z4 Canada This return policy applies to Canadian residents only. We cannot accept returns from US or International residents.